PPS 2023 INTEGRATED REPORT

WHO WE ARE AND WHAT MAKES US DIFFERENT Our purpose All mutual organisations have a clear purpose that defines their existence. PPS, founded in 1941, is no exception. By providing specific financial solutions within a mutual framework, we aim to assist our members to live the lives they want in a world worth living in. That is why we offer a comprehensive range of financial solutions that cater to graduate professionals’ needs. We help our members secure their current and future financial positions by providing peace of mind throughout their professional careers, during their retirement and in leaving their legacies for future generations. Our values At PPS, we believe that what we value drives our behaviour. We live by three core values: • We take extreme ownership. We take full responsibility for our impact, avoid blame-shifting, tackle problems with solutions and act as owners of resources. We focus on results and expanding influence and understand that success comes from decisions, not conditions. • We are eternally curious. We are not satisfied with the status quo and are driven to constantly improve the solutions we offer to our members. We are committed to innovation, giving staff the licence to innovate and experiment while recognising and responding to the complex and changing needs of our current and future members. • We do the right thing. We not only conduct our business with empathy, authenticity and care, but also with the highest standards of ethics, fairness, governance and respect for all. The ethos of mutuality At PPS we view mutuality as a deep and authentic form of cooperation. A shared benefit and partnership that goes beyond the superficial or transactional aspects of a relationship. It signifies a commitment to creating a genuinely mutually beneficial environment for all stakeholders, including members, advisers and the broader community. Mutuality is more than a promise. It is our members’ path to empowerment, personal transformation, success, growth, prosperity and achievement. We invest profits and investment returns on behalf of our members, taking a long-term view of wealth creation. When members retire from their professional careers at or after the age of 60, the allocations accumulated in their PPS Profit-Share Accounts™ throughout their membership become available for their use through a Vested PPS Profit-Share Account™. When the ProfitShare vests, many members choose to keep these assets invested with the Group as part of their post-retirement savings to generate further returns and supplement their retirement incomes. One of the ways in which PPS shares its success with members is through allocations to the PPS Profit-Share Account™. When a member obtains a qualifying life-risk product, we open a PPS Profit-Share Account™ in their name. As a result, members with a qualifying life-risk product can share our operational and investment returns through annual allocations to their PPS Profit-Share Accounts™. The operational returns feed into the Apportionment Account section of the PPS Profit-Share Account™, while investment returns are directed to the Special Benefit Account section. Over time, these allocations grow to become a valuable asset in personal financial planning. Thanks to the synergistic power of the PPS Profit-Share Account™ and the PPS Profit-Share Cross-Holdings Booster, many long-standing members have received more in Profit-Share allocations in a particular year than they have paid in premiums for that year, over and above solution benefit payouts they may have received. 6 Who we are and what makes us different

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